Coockie policy

Extended statement on the use of cookies

In accordance with Article 13 of EU Regulation 679/2016 (hereinafter, “GDPR”) concerning the protection of personal data, and pursuant to the measures dated 8 May 2014 and 5 June 2015 adopted by the personal data protection Authority in relation to cookies, Acea SpA is pleased to provide you with clear and transparent information pertaining to the use and handling of cookies installed on the www.acea.it domain and its subdomains, namely other domains accessible via the website.

Cookies are small text strings (normally comprising letters and numbers) which allow a website to recognise a particular device or browser; these text files are, in fact, sent by websites to the browser utilised by the user for navigation and are subsequently memorised on the user’s device (e.g. Computer, Tablet, Smartphone, etc.) and retransmitted to the site in question during the user’s next visit.

There are various types of cookie, which have different characteristics and can be classified as follows:

- session cookies: these are removed immediately when the navigation browser is closed;

- persistent/permanent cookies: these remain on the device and continue to operate even after the browser has been closed and until a certain period of time has elapsed;

- first-party cookies: these are generated and managed directly by the operator of the website within which the user is navigating;

- third-party cookies: these are generated and managed by parties other than the operator of the website within which the user is navigating (normally under a contract between the website owner and the third party).

The cookies are ascribable to three functional macro-categories: technical cookies, analytical cookies and profiling cookies:

  • technical cookies, these are generally necessary in order for the website to function correctly and to allow navigation; without these, the navigator would not be able to correctly display the pages or utilise certain services. For example, a technical cookie is essential to maintain the user’s connection throughout the visit to the website, or to memorise the settings concerning language, display, and so on. These cookies can be differentiated as:
    - navigation or session cookies (these ensure normal navigation and use of the website);
    - functionality cookies (these allow the user to navigate according to a series of selected criteria - for example a set language – with a view to enhancing performance of the service).

For the purpose of installation and utilisation of technical cookies, no consent is required from the party concerned.

  • analytical cookies.   These cookies are used to collect and analyse website traffic and utilisation. The cookies in question, whilst they do not identify the user, make it possible, for example, to detect whether the said user reconnects at different times. They also allow monitoring of the system and enhancement of its performance and usability. These cookies may be disabled without any loss of function. If utilised anonymously, without permitting any cross-reference with data already known, and to collect information, on an aggregate basis, regarding the number of users and how they visit the website, they are treated as technical cookies. In the latter case no consent is required from the party concerned.
  • profiling cookies. These cookies are utilised to identify and trace the preferences shown by the user while surfing the web, for example allowing the possibility to transmit targeted advertising messages. This website does not make use of first-party profiling cookies;
  • third-party cookies (installed by a third-party website operator through the website being visited by the user - Linkedin, YouTube, etc...). Regarding these operating  entities and related cookies Acea SpA is not in a position to exercise a specific control. In order to obtain information on their characteristics and operating procedures and give the related specific consent, the links provided below should be used or the said third parties should be contacted directly. The user can normally prevent utilisation of third-party cookies also by way of the appropriate option available in the browser. In this connection reference is made to the indications set out in the section "how to manage cookies".

The www.acea.it website uses:

- technical cookies with a view to ensuring the correct working of website content;

- third-party analytical cookies (Google Analytics, etc..) for an anonymous and aggregate analysis of navigator behaviour on the site itself, and cookies associated with social plugins;

The characteristics of the cookies utilised on www.acea.it are described in the following table:

Cookie name

Purpose

 Type

ACEA_DISCLAIMER_COOKIE

Adobe can create a cookie to reflect the fact that the user Accepts

  technical

 

ACEA_LANG_COOKIE

Both Hybris and Adobe can overwrite the language value each time that the customer changes language. 

The last language setting is memorised in a persistent cookie

 technical

 

ACEA_USER_COOKIE

Only Hybris can create this cookie. Adobe uses it merely to display the welcome message.

 technical

 

ACEACQJSESSIONID

This is a server application system cookie (AEM utilises Jetty) and is generated whenever a server side session is instantiated.

  technical

 

Utilisation of these technical cookies does not require the consent of the party concerned. However, the same may be disabled at any time according to the indications given in the section “how to manage cookies”. The disablement of this type of cookie may involve problems with regard to navigation and correct enjoyment of services.

For the installation and utilisation of third-party analytical cookies and handling of the required consents, reference is made to the related policy links set out below, whilst reminding users that if no selection is made and by deciding in any case to continue navigating using this website, they are consenting to the use of the cookies in question. 

I. AddThis: service provided by AddThis, Inc. (“AddThis”). This service permits the use of buttons pertaining to various social networks in order to allow users to share content on the various platforms.

Use of this service implies the installation of profiling and other cookies of the third-party company offering the service. However, the website does not share any navigation or user information acquired whenever share buttons are utilised, except for certain aggregate data. The privacy policy for the handling of this type of cookie can be found at the following address: http://www.addthis.com/privacy/privacy-policy ;

II. Google analytics: web service provided by Google, Inc. (“Google”). Google utilises these cookies to analyse your behaviour while visiting the site, collecting among other information also your IP address. Google will use this information to analyse your website utilisation, to create reports on site activities for the site managers and to provide other services connected with utilisation of the site and the web. Google will not in any way associate your IP address with other data.

Via this link, you can obtain information regarding the Cookies used by Google Analytics: https://support.google.com/analytics/topic/2919631?hl=it&ref_topic=1008008

III. Adobe analytics: web service provided by Adobe. These are monitoring cookies for the generation of statistics regarding utilisation of the website. Adobe Analytics uses cookies which do not memorise personal data and are placed on the user’s computer to allow the website manager to analyse how users are utilising the said website. In order to prevent memorisation of the above mentioned cookies the user may adopt the procedure available at the following link: https://www.adobe.com/it/data-analytics-cloud/analytics/general-data-protection-regulation.html

Social plugins [LinkedIn, You Tube and Flickr]. These are sections of the page visited that are generated directly by the above mentioned websites and integrated into the page of the hosting site. The most common use of social plugins is for the sharing of content on social networks. The presence of these plugins involves the transmission of cookies from and to all the sites managed by third parties. Handling of the information gathered by “third parties” is regulated by the related policies to which reference should be made. To ensure greater transparency and convenience, please find below the web addresses for the various policies and cookie handling procedures.

LINKEDIN: https://www.linkedin.com/legal/cookie-policy?_l=it_IT  

YOU TUBE https://policies.google.com/privacy?hl=it&gl=it

FLICKR https://policies.oath.com/ie/it/oath/privacy/products/flickr/index.html

Users can (totally or partially) block or delete the cookies also using the specific functions provided by respective browsers: however, in cases where all or some of the aforesaid technical cookies are disabled it is possible that access to the website may be impeded or some of the web services or functions may be unavailable or not work properly and/or users may have to modify or manually input some information or preferences upon each visit to the site. For more information on setting preferences regarding the use of cookies via the user’s own web browser, please consult the related instructions :

InternetExplorer
Firefox
Chrome
Opera
Safari

The Data Controller is Acea SpA, with registered and head office at Piazzale Ostiense 2, 00154 Rome; tel. +39 06 57 991, PEC (certified e-mail): acea.spa@pec.aceaspa.it.

The data gathered using cookies may be handled by employees and associates of Acea SpA in their capacity as persons authorised to process.

The said data may also be processed by companies trusted by us which perform on our behalf technical and organisational duties pertaining to management of the website. These companies collaborate directly with us and perform the function of data processor. The complete list of Processors is constantly updated and is available upon request by contacting the addresses indicated below. Data gathered using Google cookies may be transferred outside of the European Union and specifically to the United States of America on the basis of the Privacy Shield, which regulates the related transfer of data. Data gathered through cookies will not be disseminated.

At any given time, where the conditions exists, you may request information on the handling of your personal data by exercising the rights referred to in Article 15 et seq. of the GDPR, consisting in particular of the right to access, correct, erase, oppose, restrict processing.  

The data subject will also be entitled to lodge a complaint with the personal data protection Authority.

In order to exercise your rights, you may contact the Data Protection Officer, by sending an appropriate request to the following address: privacy@aceaspa.it.