Privacy Policy

This Personal Data Processing Policy is provided to describe the how we process the personal data of users/visitors of this site. We are providing this notice pursuant to Art. 13 of Legislative Decree 196/2003 - Personal Data Protection Code for users who interact with the web services of Acea S.p.A. that are accessible by computer at the address which is the home page of the Company's corporate website. This notice applies only to the website mentioned above and any sub-domains thereof, and not to other websites accessed through links. The above website is owned and operated by Acea S.p.A.

Browsing and using the website imply reading and accepting the Legal Notes, and this Personal Data Processing Policy. Users/visitors must carefully read this Personal Data Processing Policy before sending any personal data and/or completing in any electronic form posted on this website. The Website reserves the right at any time to change these terms, when it updates the website updates, and the changes shall be effective on the day of the update. Specific information on the processing of collected data that is related, for example, to registration procedures, access, other requests for services or participation in promotions or surveys, or for other reasons, may be contained in specific sections of the portal.

The Data Controller is ACEA S.p.A. which has its legal head office and management offices in Piazzale Ostiense, 2 - 00154 Rome, Italy; tel. +39 06 57 991. The current list of the names of the Data Processors is available for inspection at the registered office stated above and as at the contact address shown below. Within the Company, personal data are processed by employees who act as "Persons Tasked with Processing" abiding by the corresponding specific instructions and directions given by the designated "Data Processors". 

  • Navigation data: during their normal operation, the computer systems and programs that control operation of this website acquire some personal data, which is later used by Internet communication protocols. This is data which by its nature could, by processing and matching it with data held by third parties, permit the identification of users and visitors (e.g. IP address, domain names of computers used by users/visitors that access the website, etc.). This data, in an absolutely anonymous form, may be used only for statistical purposes and to check that the website is working properly and are deleted immediately after processing
  • Information provided voluntarily by users: when users/visitors of this website provide their personal data to access certain services or to make requests by e-mail, this involves the acquisition by Acea S.p.A. of the sender’s addresses and/or of other personal data, which will be used exclusively to respond to the request, or to provide the requested service. The personal data provided by users/visitors will be disclosed to third parties only if necessary to comply with the requests of the users/visitors themselves. 
  • Cookies: go to Cookie Policy 

The data are processed by automated tools (e.g. using procedures and electronic media) and/or manually (i.e. on paper) for the time strictly necessary to achieve the purposes for which the data has been collected and in accordance with applicable regulations. Specific security measures are observed to prevent the loss of data, illegal or incorrect use, and unauthorized access.

Apart from what we specified above, concerning browsing data, users/visitors are free to provide their personal data. Not providing it can only make it impossible to send information, content, messages, articles, or ads to the Website.

 The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or lack of existence of that data and to know its content and origin, to check its accuracy or request its completion, update or correction (art. 7 of the Personal Data Protection Code, Legislative Decree 196/2003). Pursuant to the same article, the user has the right to request the deletion, anonymization or blocking of unlawfully processed data, as well as to oppose its processing, in any case, for legitimate reasons.

Requests must be sent:

  • by e-mail to: an address dedicated exclusively to the receipt of such requests
  • or by post to: Acea S.p.A. at its legal head office and management offices located in Piazzale Ostiense, 2 - 00154 Rome.